Subject: Tech Support Candidate - Tanaji Phad
From: Tanaji Phad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Mar 2021 04:10:04 -0500

| | Tech Support Test

Name | Tanaji Phad
E-mail | [email-masked]
Phone Number | (+91) 8755467268
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sukhrali Gurgoan
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio
Windows Server, exchange server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro Technologies | Administrator L2 | 45 days | 22K
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I'll check the internet connection then will check the user having internet access or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Turn on mobile Bluetooth
2- then search for device
3- then pair device
And then you'll get connected

What according to you makes you a good candidate for customer service or technical support job? | Do smart work and stay polite with the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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