Subject: Tech Support Candidate - Rakesh Kumar
From: Rakesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Mar 2021 21:09:59 -0500

| | Tech Support Test

Name | Rakesh Kumar
E-mail | [email-masked]
Phone Number | (98392) 50040
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - advance
Hardware - Advanced
VoIP
Firewall

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Powerica Ltd. | System Administrator | Still working | 30000
Previous Employer 1 | New India co-operative Bank Ltd. | Officer - Card Operation | 5 Jan 2017 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check 1st Network connection and then site which is inter for browser after that Cookies and other site and plugin data” and Clear browsing data and restart the computer and again try to brows.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1st I will on the Bluetooth of Bluetooth speaker and mobile phone, Search the availability of connection and then click on connection.
What according to you makes you a good candidate for customer service or technical support job? | Because I have good skills of communication and have experienced and technically skills in technical field.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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