Subject: Tech Support Candidate - Arunachalam Karthikeyan
From: Arunachalam Karthikeyan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Mar 2021 04:58:04 -0500

| | Tech Support Test

Name | Arunachalam Karthikeyan
E-mail | [email-masked]
Phone Number | (91) 9150805841
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 3
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Modpro Solutions | Admin | 02-2021 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The problem is may be with the internet connection. I will check the power connectivity to modem. If it is on I will clear the history and cookies
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth in both the devices should be switched on. In mobile I have to select the name of the speaker in available Bluetooth devices. Then pair option should be selected to connect the speaker with mobile phone
What according to you makes you a good candidate for customer service or technical support job? | I am good in communication, I'm a good listener
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |