Subject: Tech Support Candidate - Vijay singh Khati
From: Vijay singh Khati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Mar 2021 00:02:51 -0500

| | Tech Support Test

Name | Vijay singh Khati
E-mail | [email-masked]
Phone Number | (+91) 9582085581
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 62
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Cctv cameras, DVR

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GCARE PVT. LTD | Laptop engineer | Current | 17500
Previous Employer 1 | Kad system pvt. Ltd | System engineer | | 14500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Firstally check internet connection on computer and check internet drive if not then installed and updrage driver
2. Check system date and time
3. Check thses site setting
And  then system seting and solve issue

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open Bluetooth on my phone and srearch new device and then select speaker device and then  pairing and configer and device will be connected
What according to you makes you a good candidate for customer service or technical support job? | Yes I solved client issue very quickly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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