Subject: Tech Support Candidate - Suraj Barhath
From: Suraj Barhath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 23:03:42 -0500

| | Tech Support Test

Name | Suraj Barhath
E-mail | [email-masked]
Phone Number | (+91) 8003624634
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kota ,rajasthan
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Security automation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Svnt infotech pvt ltd | Sr technical and marketing manager | 6 year | 27k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) tried to check the internet connectivity of the computer
2)Check the IT Source internet connectivity
3) tried to connect this website from other devices .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On Bluetooth  of the phone
Power on the Bluetooth speaker devices
Search & connect that speaker into the phone

What according to you makes you a good candidate for customer service or technical support job? | Troubleshooting knowledge making him best
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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