Subject: Tech Support Candidate - Bobby Nagpal
From: Bobby Nagpal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 13:24:20 -0500

| | Tech Support Test

Name | Bobby Nagpal
E-mail | [email-masked]
Phone Number | (11059) 8368742853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Innovamax technologies pvt Ltd | Senior exective | 30 june 2020 | 30000
Previous Employer 2 | Exl | Senior executive | April 2013 | 22000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close the browser and try to open it on another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all on bluetooth of mobile and select device name when come on screen of  mobile and select yes . Speaker connected with mobile after that.
What according to you makes you a good candidate for customer service or technical support job? | By giving solution of customers problums is good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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