Subject: Tech Support Candidate - Yogesh shukla
From: Yogesh shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 11:44:31 -0500

| | Tech Support Test

Name | Yogesh shukla
E-mail | [email-masked]
Phone Number | (91) 9569891163
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | There may be some settings configured incorrectly on your browser. Try a different web browser to see if you can load the website. If you are using the default browser and don't have any others installed, you can quickly download and install another free browser like Firefox, Chrome, or Opera.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step on Bluetooth in your phone and Bluetooth speaker.
Pairing device and connect.

What according to you makes you a good candidate for customer service or technical support job? | I have good command and problem solving skills in technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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