Subject: Tech Support Candidate - Akash Kumar
From: Akash Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 09:10:28 -0500

| | Tech Support Test

Name | Akash Kumar
E-mail | [email-masked]
Phone Number | (91) 8755407626
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | gmw pvt ltd | project engineer | sep2020 | 30k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first check the internet connection if is not connected the restore or fix the connections

Please list the steps to connect a Bluetooth speaker to your mobile phone.

switch on the Bluetooth speaker
on the Bluetooth of mobile
check for available devices on mobile phone
and connect the speaker with mobile

What according to you makes you a good candidate for customer service or technical support job? | good communications skills and good learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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