Subject: Tech Support Candidate - Tripati Singh
From: Tripati Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 09:09:08 -0500

| | Tech Support Test

Name | Tripati Singh
E-mail | [email-masked]
Phone Number | (0532) 8299762256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
DHCP,DNS,GP,OU, Inventory management, Team Handling

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Home credit india finance pvt ltd | It executive | 26 Feb 2021 | 23000
Previous Employer 1 | IMSI global | VIP Engineer | 30 June 2016 | 17000
Previous Employer 2 | Net Connect | Desktop Engineer | 26 April 2013 | 12000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1:- Check error may be blocked by IT Security
2:- Check Internet (wifi,LAN,hotspot,)
3:-may be blocked by internet option security Tab
4:-Check in GP
5:-Any Script is running

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:- Switch on Bluetooth on both device
2:- Search device in mobile and pairing

What according to you makes you a good candidate for customer service or technical support job?

More than 8 year experience with multiple MNC company with interact different type of people. Excellent knowledge in IT support.
Response to user in short time

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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