Subject: Tech Support Candidate - ritu dhanik
From: ritu dhanik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 08:53:13 -0500

| | Tech Support Test

Name | ritu dhanik
E-mail | [email-masked]
Phone Number | (+91) 7011786329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | mahavir enclave
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
basic computer knowldege

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | rana communication | cabel.operator | 19-oct-2019 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | so i close that website and open it in another browser like crome mozilla etc and also i check my internet speed. and try again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | ok first on tha blueetom speaker and after that  i will on my mobile buleetooth and connect with that
What according to you makes you a good candidate for customer service or technical support job? | because  i have patience to listen customer all.prblms and try  with my best ability to satisfy then with mu customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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