Subject: Tech Support Candidate - Sanjay Singh
From: Sanjay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 08:22:06 -0500

| | Tech Support Test

Name | Sanjay Singh
E-mail | [email-masked]
Phone Number | (91) 8800307290
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will restart the browser if it is not working I will open the other browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1-switch on the device's bluetooth
Step 2- paired with your phone whichever name is provided by co.
Step 3- click on that name so that device will connect automatically

What according to you makes you a good candidate for customer service or technical support job? | Bring a fresher I don't have any experience with customes but I would say as a candidate I should be cool and calm at every situation and  try to resolve customer's every query
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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