Subject: Tech Support Candidate - Meghal Jaswal Meghal
From: Meghal Jaswal Meghal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 07:36:39 -0500

| | Tech Support Test

Name | Meghal Jaswal Meghal
E-mail | [email-masked]
Phone Number | (263645) 7347209451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ranikhet, Uttrakhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Indo care path lab | Customer support executive | 15th January | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If i’am trying to open a website on my internet browser and if an error occurs,   then i’am going to check the internet connection first, after that if it is not going to open then i will try to open the same website in another available internet browser of my computer system and if again the same error is occurring then definitely i will check the given link of a website as it is correct or there is a spelling inaccuracy.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

For connecting a mobile phone with a Bluetooth speaker, following steps should be taken-
1- Open the Bluetooth availability of mobile phone for connectivity with speaker.
2-Start the Bluetooth device.
3-Open the Bluetooth mode of speaker
4-Open the Bluetooth page in the mobile phone and tap on the name of Bluetooth device to connect.
5-We are going to listen the sound from the speaker “your Bluetooth device is connected us successfully”.

What according to you makes you a good candidate for customer service or technical support job? | According to me, my spirit of performing any action or activity as well as my confidence level to reach my goals will definitely going to help the company for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |