Subject: Tech Support Candidate - Pankaj dwivedi
From: Pankaj dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 06:01:02 -0500

| | Tech Support Test

Name | Pankaj dwivedi
E-mail | [email-masked]
Phone Number | (+91) 9899930641
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Birlasoft PTV.ltd | Technical consultant/support | 27-09-2020 | 47560
Previous Employer 1 | E-media we solutions.com | Technical support | 03-07-2019 | 40000
Previous Employer 2 | Prologic we solutions.ptv.ltd | Technical support | 30-062015 | 20000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Update browser
2: change browser use ie or Google crome or Mozilla
3: check you internet connection
4:add website URL and give permission .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth on both device and connect . working successful.

What according to you makes you a good candidate for customer service or technical support job? | It's depending on your self if you resolve all problems and issue of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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