Subject: Tech Support Candidate - Rodrigue Valery Goulehi
From: Rodrigue Valery Goulehi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 05:30:34 -0500

| | Tech Support Test

Name | Rodrigue Valery Goulehi
E-mail | [email-masked]
Phone Number | (65) 041517
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DG Conseil | Assistant Project Manager | current | $1200
Previous Employer 1 | GEMAS FOUNDATION | Customer Relationship Manager | 10/02/20 | $1000
Previous Employer 2 | STL GHANA Limited | Assistant Supervisor | 30/04/2017 | $1000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check if there is network. so there is then will see the IP address
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First connect the bluetooth on your phone then on the speaker so that the the phone bluethooth will search for the nearest bluetooth to connect to it.
What according to you makes you a good candidate for customer service or technical support job? | First i am a real customer support manager, i have already worked as a Technical support, i speak good English.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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