Subject: Tech Support Candidate - KANHAIYA UPADHYAY
From: KANHAIYA UPADHYAY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 00:14:01 -0500

| | Tech Support Test

Name | KANHAIYA UPADHYAY
E-mail | [email-masked]
Phone Number | (91) 7830764313
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NOIDA SEC 59
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
OTHER

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

CHECK THE TECHNICAL LIKE INTERNET PROBLEM
AND ALSO CHECK OUR WEBSITE URL IS CORRECT YA UNCORROCT

Please list the steps to connect a Bluetooth speaker to your mobile phone. | fist open bluetooth on your phone and find your blurtooth connection after find it you can connect bluetooth speeker on your speaker
What according to you makes you a good candidate for customer service or technical support job? | I think is experience you can always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor too. Second is attitude a person with a positive personality will always be a good factor to any job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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