Subject: Tech Support Candidate - Annu Singh
From: Annu Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 12:34:33 -0500

| | Tech Support Test

Name | Annu Singh
E-mail | [email-masked]
Phone Number | (91) 8299059144
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sector 19,noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Network camera

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aditya Infotech limited | Engineer | Working | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we need to check internet connection.If device getting internet  connection then we will have to assign preferred DNS and alternate DNS in system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Go to the settings
2. Tap bluetooth option.
3.Turn on bluetooth.
4.A list of available devices will appear.
5.If our speaker is not listed press button on our speaker that makes it discoverable.It's often  button with a bluetooth symbol on it.
6.On our mobile select our speaker and that's we're  connected

What according to you makes you a good candidate for customer service or technical support job? | Candidate must have skill of self control, responsible, patience, problem solving skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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