Subject: Tech Support Candidate - Sameer Choudhary Sameer
From: Sameer Choudhary Sameer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 11:28:09 -0500

| | Tech Support Test

Name | Sameer Choudhary Sameer
E-mail | [email-masked]
Phone Number | (+91) 8126756060
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio
Hardware networking software installation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DLF PUBLIC SCHOOL | IT assistant | | 25000
Previous Employer 1 | NAVYUG COMPUTERS | IT ENGINEER | 2017 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first step check internet connection second step clear browsing history and case third step change browser... otherwise again showing error definitely fix the error and problem solve
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first step turn on mobile Bluetooth second step turn on bluetooth speaker anther disturb go to mobile Bluetooth setting and and sewing name bluetooth speaker and then connect
What according to you makes you a good candidate for customer service or technical support job? | good skill good nature
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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