Subject: Tech Support Candidate - Radhika Bharti
From: Radhika Bharti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 09:48:01 -0500

| | Tech Support Test

Name | Radhika Bharti
E-mail | [email-masked]
Phone Number | (+91) 8178165264
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Trilok puri
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Capeline services | Process associate | 30 oct 2019 | 25k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will close the error pop up, then close the browser window, then shut down my computer and restart it after a few minutes.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First you have to turn on the Bluetooth speaker then turn on the Bluetooth of your mobile phone and search for new device then pair Bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? | My way of talking and my patience limit is very high.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |