Subject: Chat audits - Jayway+Doha+Txt+Colocation - 01-MaR-2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, harsh sharma <[email-masked]>, nushat hashmi <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Tue, 2 Mar 2021 06:33:38 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 01-MaR-2021. 

Also Team, this is j ust to inform you guys @Nushat (QPD9SWNAXM + QPJ9QXH6KK) & @Abhishek (QPE95IZJ24), please try to avoid such questions which are already answered by customer hence, I mean do not ask for such details which are already given by customers instead, try to be attentive to the details provided by the customers at first. 

Total Chat availability for Colocation dated 01-MaR-2021 : 23h 57min 
Series 	7am-8am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	9pm-10pm 
Availability 	58min 1s 	59min 57s 	59min 59s 	59min 55s 	59min 38s 
Agent on shift 	Nushat 	Nushat + Vimal 	Nushat + Vimal 	Nushat + Vimal 	Vimal 
======================================================================================== 
Total Chat availability for JayWay dated 01-MaR-2021 : 23h 51min 
Series 	7am-8am 	11am-12pm 	9pm-10pm 
Availability 	59min 58s 	50min 48s 	59min 54s 
Agent on shift 	Nushat 	Nushat 	Vimal 

Thanks & Regards 
Vimal Tewari