Subject: Tech Support Candidate - Mohd Waseem
From: Mohd Waseem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 08:22:28 -0500

| | Tech Support Test

Name | Mohd Waseem
E-mail | [email-masked]
Phone Number | (+91) 9690360811
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh-202001
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the internet connection, if still the problem not fixed then I will try restarting my device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step-1: Switch On the bluetooth of mobile and the speaker as well.
Step-2: Pair the speaker to your mobile phone.
Step-3: Once it paired you can your bluetooth speaker to listen music or as handsfree during a voicecall.

What according to you makes you a good candidate for customer service or technical support job?

I can speak, read and write Russian with fluency and have worked as a language translator from Russian to English and vice versa. In my current position as an independent freelance language translator I primarily utilize active listening skills to translate the verbal word from one language to another.

I also translate written documents. I have a solid knowledge of various dialects across Russian speaking regions and cultures so I am capable of providing accurate information in all settings. I strive to ensure effective and efficient communication across languages. My interpersonal skills and keen ear would make me an asset to your firm.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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