Subject: Tech Support Candidate - Nidhi verma
From: Nidhi verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 08:20:16 -0500

| | Tech Support Test

Name | Nidhi verma
E-mail | [email-masked]
Phone Number | (70653) 45577
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Try to launch another website if they are working properly or not.
2. Launch another web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open Settings.
2.Navigate to connected devices and turn on the Bluetooth toggle, if it is not enabled.
3.Devices will be available.
4.Select Pair new device to make the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | I believe that I am the best candidate for this position because of my ability to adapt to any situation. I have a passion for success and goal oriented demeanor that would push me to accomplish my set tasks. Also, with my personable character, I can work well and communicate with others to contribute to team efforts. In all that I do, I would strive to advance the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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