Subject: Tech Support Candidate - PANKAJ TIWARI
From: PANKAJ TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 07:40:26 -0500

| | Tech Support Test

Name | PANKAJ TIWARI
E-mail | [email-masked]
Phone Number | (63877) 97023
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 2
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DECOR HOME INDIA PVT LTD | SITE ENGINEER | 7 SEPTEMBER 2019 | 20000
Previous Employer 1 | GAIL INDIA LIMITED NOIDA | SITE ENGINEER | 25 JULY 2020 | 22500
Previous Employer 2 | ABT BUILDER AND TRADERS PVT LTD | SITE ENGINEER | CURRENTLY WORKING NOW | 23000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | CHECK THE LOGIN ID AND SERVER ID
Please list the steps to connect a Bluetooth speaker to your mobile phone. | ON THE MOBILE AND OPEN THE SET
What according to you makes you a good candidate for customer service or technical support job? | YES
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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