Subject: Tech Support Candidate - Md Naushad
From: Md Naushad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 06:02:39 -0500

| | Tech Support Test

Name | Md Naushad
E-mail | [email-masked]
Phone Number | (+91) 7827282695
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sarita bihar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vserv infections private | SR Desktop support engineers | | 17482
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Setup 1 rest IE
Setup 2 Add compatibility view settings
Setup 3 Open Trusted sites add this website to the zone
Setup 4 change Trusted custom level settings
Setup  5 delete browser history o

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Setup 1 go to settings
2 Tap the  Bluetooth option
3 turn on Bluetooth
4 A list of available devices will appear

What according to you makes you a good candidate for customer service or technical support job?

1 Be straightforward and confident about your abilities
2 Highlight the reasons why you are the right candidate
3 Be enthusiastic about why you want this job
4 Confirm your ability to work hard.
5 Include your company resrarch in your answer
6 find something specific about the company to hook into

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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