Subject: RE: Test phones
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Deeksha <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Tue, 2 Mar 2021 10:03:05 +0000

Hi Ahish,

Ok, thank you.

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Ashish Dabral <[email-masked]>
Sent: Tuesday, March 2, 2021 10:19 AM
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Deeksha <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Test phones

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

The agent will inform me immediately and I will check.

Regards,
Ashish Dabral

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "hnyr" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 2, 2021 1:59:39 PM
Subject: RE: Test phones

Hi Ashish,

Ok, thank you!
So for example if in APAC shift there is an issue with a line, what would that person do?

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 2, 2021 8:16 AM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha <[email-masked]<mailto:[email-masked]>>; Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Test phones

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

I have already assigned agents in each shift. They shared results with me for US and APAC shift and each number was working fine.

Regards,
Ashish Dabral

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>, "hnyr" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 2, 2021 2:06:23 AM
Subject: Test phones

Hi Ashish,

As agreed today, please assign testing the phones’ task to someone in each shift and ask them to share the test result with you daily.
Thank you!

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

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