Subject: Ticket re-opened - [#4336] THE TRIP Live disappeared from iPad
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 06:30:40 +0000

Hi Pritish Nandi,  Ticket “#4336 – THE TRIP Live disappeared from iPad” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4336 to view the ticket.  Ticket comment   Hi Pritish,

 
 
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 Cheers 
 Dallas Blacklaw 
 
 Sent from my iPhone 

 

  
 On 2 Mar 2021, at 4:27 pm, Les Mills International <[email-masked]> wrote: 

 

 
 
 Hi Kathryn, 
 ​ 
 
 Thank you for reaching out to us.  
 ​ 
 
 Could you please confirm the Virtual username of the club as I am unable to verify any details via HIIT Cycle Beats QLD? 
 ​ 
 
 Once we have the correct Virtual Username we would be able to investigate this further. 
 ​ 
 
 Thank you for your cooperation.  
 ​ 
 Best Regards, 
 Pritish 
 Customer Services 
 Les Mills Virtual App 
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4336

 

 
 
 On Tue, 2 Mar at 5:59 PM 
, Kathryn Tighe <[email-masked]> wrote:
 
Hi Les Mills, 

 
 
THE TRIP live releases 6-15 have dropped off the iPad at HIIT Cycle Beats QLD. Could you please investigate as to why this has happened and ensure these are re-downloaded ASAP? The virtual releases are still there, but the live releases have disappeared. I
 have cc'd in Dallas who is the club owner. Please ensure Dallas is cc'd into all correspondence.  

 

 

 

 

 

 

 

 

 

 

Kind
 regards,

 

 

Kathryn Tighe | Business
 Partnership Manager QLD & TAS 
Les Mills Asia Pacific | [email-masked] 
PO Box 3998 Manuka ACT 2603 AUSTRALIA 
L: 02 6215 8121 | M: 0432 220 792 | www.lesmills.com.au  

 

 
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