Subject: Tech Support Candidate - Deepak oshan
From: Deepak oshan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 17:15:36 -0500

| | Tech Support Test

Name | Deepak oshan
E-mail | [email-masked]
Phone Number | (110018) 9711532290
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | new delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
professionals spekaers

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | webhelp india pvt. ltd | support | still working | 25k
Previous Employer 1 | pacific info solution india pvt. ltd. | network support engineer | sep. 2020 | 15k
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all you have to check your internet connectivity.
If the internet connection is good, please try to open in different browser like mozilla firefox or chrome or internet explore.
Still you are unable to open in those browser I would like to reauest you to please open in incognito bar, sometimes we are unable to open the websites in normal bar.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first of all you need to switch the Bluetooth speaker in Bluetooth pairing mode.
Check the light indicator or the voice ready to connect.
after that you need to on your bluetooth in your mobile or a ipad device to which you want to connect the spekaer
After that you will get the power on bluetooth pairing list on your device name. click on the bluetooth speaker you have you got it connected.

What according to you makes you a good candidate for customer service or technical support job? | I have a good technical troubleshoot skills in terms of professional spekaers. I.m still working for Bose premium audio. I have a ability to resilve any type of query.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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