Subject: Tech Support Candidate - Sushil Dubey
From: Sushil Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 11:11:18 -0500

| | Tech Support Test

Name | Sushil Dubey
E-mail | [email-masked]
Phone Number | (91) 7398410207
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | As400 support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Compucom | Infrastructure management tech 1 | 19th April 2021 | 32 thousand
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Need to check wether we are authorized to use the URL or not and then PC can be rebooted and if the problem not resolved yet then we can contact helpdesk support to fix the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Need to turn on bluetooth of both speaker and mobile as well and we can pair together both and accept the pairing then can connect.
What according to you makes you a good candidate for customer service or technical support job? | My dedication towards my job as I put all my afford in work done.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |