Subject: Tech Support Candidate - Bhaskar Sahu
From: Bhaskar Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 09:24:32 -0500

| | Tech Support Test

Name | Bhaskar Sahu
E-mail | [email-masked]
Phone Number | (+91) 8860212146
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Sr customer executive | | 29700
Previous Employer 1 | Oyo hotels and homes PVT LTD | Hotel operation managet | 02 sep 2020 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will go to settings and i will clear all the cache and cookies of the browser.
I will check if the incognito mode is on i will turn it off if the network is connected to any kind of secure VPN will turn off that.

Will check if the URL is broken or support http secure link..

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth on both devices select the speaker on the mobile need to pair the device and it will be connected.
What according to you makes you a good candidate for customer service or technical support job? | Previously I had worked in a hotel industry where i was managing the 2 hotels operations where i was directly dealing with the customer with there queries and concerns. So here i can say its all about dealing a customer which i can do in any feild..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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