Subject: Tech Support Candidate - Rahul Sharma
From: Rahul Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 08:13:03 -0500

| | Tech Support Test

Name | Rahul Sharma
E-mail | [email-masked]
Phone Number | (110008) 9649238775
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shadipur, baljeet nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I should verify my website name that it's okay and no. If it's okay. I will try once more time to open  a website. If second time I get same error. I will tell my superior without delay.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly we switch on the button bluetooth device.
2. Switch on our handset bluetooth
3. We  serch bluetooth available
4. When we found the device name , we click on the device name.
5. Now we can use.

What according to you makes you a good candidate for customer service or technical support job? | According to my opinion, both of them are good beacuse it's have different knowledge and skills. We learn lot of things  from customer service and technical support. So they will be better for our future.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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