Subject: Tech Support Candidate - Avinash Vishwakarma
From: Avinash Vishwakarma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 00:48:58 -0500

| | Tech Support Test

Name | Avinash Vishwakarma
E-mail | [email-masked]
Phone Number | (+91) 8745099215
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sonia vihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | the leader | marketing executive | 12 | 22
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly we will check about internet connection and then we will check that internet is working or not if not then we will reconnect the connection and troubleshoot after that we should use the internet
Please list the steps to connect a Bluetooth speaker to your mobile phone. | fistly i will open my speakers bluetooth and then i will open my phones bluetooth and pair with speaker and then i will use the speaker
What according to you makes you a good candidate for customer service or technical support job? | A good communication and behave calmly and politely with customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |