Subject: Tech Support Candidate - Saurabh Shukla Saurabh
From: Saurabh Shukla Saurabh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 28 Feb 2021 03:36:44 -0500

| | Tech Support Test

Name | Saurabh Shukla Saurabh
E-mail | [email-masked]
Phone Number | (91) 8802143060
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Invenio Business Solutions Pvt Ltd | Sr System Engineer | | 54000
Previous Employer 1 | SP Sysnet Pvt Ltd | System and Network Engineer | 2017 Feb | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check Internet Connection. The VPN connection should be disconnected
Please list the steps to connect a Bluetooth speaker to your mobile phone. | go to setting and open Bluetooth and turn on scen button select bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? | NA
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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