Subject: Tech Support Candidate - Sachin Tushir
From: Sachin Tushir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 28 Feb 2021 00:21:01 -0500

| | Tech Support Test

Name | Sachin Tushir
E-mail | [email-masked]
Phone Number | (91) 8397807422
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | gurugram but I can relocate
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BLS International | CSE | 05th March 2021 | 28000
Previous Employer 1 | Info x software pvt. Ltd. | Process Associate | jan 2019 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First,I'll check whats the error while opening the website  then, I'll check Internet connection whether it is working or not, then I'll try to clear browser history if still website will not open then I'll try to clear caches and cookies and close the browser and will open again if it'll not work then I'll try to open with a different browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1:- I'll turn on my phone's bluetooth .

Step2:- Then I'll search for the bluetooth name for bluetooth speaker.

Step3:- I'll connect to that speaker's bluetooth and then ready to play.

What according to you makes you a good candidate for customer service or technical support job? | A good candidate for technical support job must have good communication skills, active listening, technical knowledge, attention to each detail, helping nature.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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