Subject: Tech Support Candidate - ashutosh kumar
From: ashutosh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 12:51:52 -0500

| | Tech Support Test

Name | ashutosh kumar
E-mail | [email-masked]
Phone Number | (91) 7978549060
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | NOIDA SECTOR 63
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

open a new tab and check to see if i can load another website like google.com or mozilla.
launch another browser,like internet explorer and try to open the site were having problem.
the connection was interrupted.
try to clear cookies and cache.the problem happens only in secure browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first on the bluetooth speaker than on your phone bluetooth and try to connect with the phone blueetooth with the bluetooth name mention in your phone device and connect it.
What according to you makes you a good candidate for customer service or technical support job? | solving the query of the customer or the support team by providing the solution of there query related issues faced by them.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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