Subject: Tech Support Candidate - Chhavi Malik
From: Chhavi Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 11:28:58 -0500

| | Tech Support Test

Name | Chhavi Malik
E-mail | [email-masked]
Phone Number | (201301) 8979263097
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec-. 12
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Basic computer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Tech Mahindra | Csa | Dec 2019 | 14500
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check it on another browser if it will not open on other browser then I will follow trouble shooting step.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will open bluetooth of phone and  Speaker then I will search the name of speaker Bluetooth after that when I will click on the name of speaker Bluetooth then it will connect with phone.
What according to you makes you a good candidate for customer service or technical support job? | According to me ... A person who has the quality of his words (we can say communication skills) and who is quike thinker, problem solver if he has all those type of skills then he can be successful person in customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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