Subject: Tech Support Candidate - DaLer Singh DaLer
From: DaLer Singh DaLer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 03:18:02 -0500

| | Tech Support Test

Name | DaLer Singh DaLer
E-mail | [email-masked]
Phone Number | (91) 7007152309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Rahul foam agency | Calling executive | 2018 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Use a website down checker
Use a ping checker
Run step-by-step diagnostics
Conduct a Traceroute
Use network and website monitoring software

Please list the steps to connect a Bluetooth speaker to your mobile phone.

(1) To tap bluetooth option in Mobile.
(2) To long press the bluetooth on for on
(3) pairing the bluetooth device with mobile.
(4)To select the appropriate bluetooth device which is connected with your mobile.

What according to you makes you a good candidate for customer service or technical support job? | According to my opinion If iam solving the problem of customer at my good level .So It helps make good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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