Subject: Tech Support Candidate - supriya soni
From: supriya soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 02:23:26 -0500

| | Tech Support Test

Name | supriya soni
E-mail | [email-masked]
Phone Number | (91) 9711018469
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | badarpur border delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | customer service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | teleperformance | customer service executive | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we will ask customer to refresh the page or reload it and will ask to check internet connectivity

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on bluetooth on mobile ,also on bluetooth of speaker.after enabling it the speaker bluetooth will appear in mobile
then pair it.then it will be connected

What according to you makes you a good candidate for customer service or technical support job?

customer satisfaction is mandatory for customer service.one should be empathetic towards the customer and should provide correct information.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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