Subject: Tech Support Candidate - Nitish Jha
From: Nitish Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 23:16:59 -0500

| | Tech Support Test

Name | Nitish Jha
E-mail | [email-masked]
Phone Number | (91) 8920030451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paytm | Senior Associate | | 27600
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Clear history of that browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on bluetooth of speaker and mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | Had experience of customer support  for clients such paytm and mobikwik.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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