Subject: Tech Support Candidate - Chandrika mehta Chandrika
From: Chandrika mehta Chandrika <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 11:25:16 -0500

| | Tech Support Test

Name | Chandrika mehta Chandrika
E-mail | [email-masked]
Phone Number | (91) 8219248483
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Omaxe , sector 110
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Canam consultant | Training coordinator | 17th March 2020 | 31000
Previous Employer 2 | Kapsons | Public relations officer | 24th March 2018 | 28000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please refresh the page by selecting a circle going arrow on your top right of the screen.
If still the page did not load ,please check your internet connection .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | When you are on your first screen that you see after you unlock the phone . Please swipe from top of the screen to the bottom. Then you might see a Bluetooth option ,which you press once . The bluetooth option opens to a new page . Please choose connectnew advice. When you see the name of the speaker on the screen ,please select it and your speaker is connected now .
What according to you makes you a good candidate for customer service or technical support job? | I have the patience and the quick trouble shooting quality ,when you deal with any customer query.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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