Subject: Chat audits - Jayway+Doha+Txt+Colocation - 25/02/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 26 Feb 2021 08:13:41 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 25/02/2021. 

Requesting you all once again to go through the link below to know more about SOP's and Escalation Procedure for Colocation Process. 

Colocation America Bio: https://lsmindia.freshdesk.com/support/solutions/articles/6000001192-colocation-america-bio 
Objective & Lead Escalation Procedure: https://lsmindia.freshdesk.com/support/solutions/articles/6000001123-objective-lead-escalation-procedure 
Things to Remember: https://lsmindia.freshdesk.com/support/solutions/articles/6000001124-things-to-remember 
All in One - Colocation: https://lsmindia.freshdesk.com/support/solutions/articles/6000007214-all-in-one-colocation 

And, I hope from you @Harsh, as discussed with you today your doubt is now clear about the SOP & details you have to collect in order to forward a lead? 

Total Chat availability for Colocation dated 25-Feb-2021 : 23h 59min 

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Total Chat availability for JayWay dated 25-Feb-2021 : 23h 59min 

Thanks & Regards 
Vimal Tewari