Subject: Tech Support Candidate - Rohit singh Jeena
From: Rohit singh Jeena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 09:51:25 -0500

| | Tech Support Test

Name | Rohit singh Jeena
E-mail | [email-masked]
Phone Number | (91) 7065306401
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sec 22
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hdfc ergo | Cse | May | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Open a new page check any other website is working or not ? Not working check internet connectivity
If working
2- check the same website ( www.ndtv.com ) in any other browser. ( Clear cookies and cache)
Now site is working
Resolution - issue is only with the previous website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Get your speaker and your audio device as close together as possible while you troubleshoot.
Reset the Bluetooth on your audio device (i.e. phone).
Next, reset the Bluetooth on your speaker.  Then, you should be good to go.

What according to you makes you a good candidate for customer service or technical support job? | Halping nature
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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