Subject: Tech Support Candidate - Jitin Soni
From: Jitin Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 09:14:42 -0500

| | Tech Support Test

Name | Jitin Soni
E-mail | [email-masked]
Phone Number | (+91) 8178841968
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi - patel Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Integreon management solutions | Associate | 27/12/2019 | 20000
Previous Employer 2 | Planteves | B.D.A | 29/6/2019 | 17000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I check what kind of error it is . And directly connect to I.T. department and ask them to solve it as soon as possible...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly we should know the speaker name.
Then turn on the bluetooth speaker and mobile's Bluetooth.
Pair the speaker to mobile by opening the Bluetooth settings of mobile.
Connect to the speaker and enjoy the songs

What according to you makes you a good candidate for customer service or technical support job?

Lesson to customer  what actually they want
Should be obedent to work.
Always have an politefull attitude towards customer's.
Always have a solution to every problem

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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