Subject: RE: Suspended users and Chat
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 26 Feb 2021 13:33:21 +0000

Hello Ashish,

It seems it’s already suspended.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Cjocg%40eposaudio.com%7Cfd5ccfd9b0ab478a468b08d7bb59979b%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637183865770799008&sdata=BXMQynvX%2FuQWt3Zsuv3DB9h1nePJBhPUMMUDthkfJjw%3D&reserved=0> · Follow us here
<https://www.facebook.com/eposenterprise><https://twitter.com/eposaudio?lang=da><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudio/><https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Ashish Dabral <[email-masked]>
Sent: 26. februar 2021 14:17
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Suspended users and Chat

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Sure, could you please suspend the below user? I just created it for test

https://eposaudio.zendesk.com/agent/users/1262527835750/requested_tickets

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 26, 2021 6:35:22 PM
Subject: Suspended users and Chat

Hello Ashish,

Could you please investigate, if a user that is suspended in Zendesk, can still enter our chat with the same email address?

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eposaudio.com%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356752804%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Lez%2BbP%2BYIIKFUqiTYctPvLMgfnkuZaUic3%2FLJk51UVE%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356752804%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=95JMNFlVpve0JV7%2BvZjr4Krk038EcNat9rXChsfOBpU%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356762796%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=y9cvDFPes%2B8c8J9z1YScmklyYAnetRp2MaLyteIAtBY%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio%3Flang%3Dda&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356762796%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m92R4UT3Cfts90cV4AxhhqhOZb7Bb1OtR3IGk46ftHM%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356772795%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ov0ZX0xty2u1BT8XVDJ2iMREx8DxfTSEbEKiNYbkXVE%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356772795%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UWh9s4Fnu8RIFLWITWeYVR8qWRmrMsIDnZexK1bcVMk%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C6b29de54860e48414e8208d8da58d51a%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637499422356782797%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MjwFTgOA%2BW8HwChzp33fggSxJLIpPNQM9yMtcVtGgLo%3D&reserved=0>