Subject: Tech Support Candidate - Abhinav kumar Singh Abhinav
From: Abhinav kumar Singh Abhinav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 08:14:24 -0500

| | Tech Support Test

Name | Abhinav kumar Singh Abhinav
E-mail | [email-masked]
Phone Number | (91) 9454316674
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Data Inc | Associate Hr onboarding | | 28000
Previous Employer 1 | Tech Mahindea | Associate technical expert | Dec 30 | 23500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check whether I am connected to internet or not.
Furthermore, if I am connected then I willl check if I am typing the url correctly or not.
Then at last , I will look for the fireball settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all, I will if will switch on the bluetooth of my speaker. Then I can see lights on the speaker will start twinkling.
After that, I will switch on the bluetooth of my computer than I will try to search the name of the bluetooth speaker on my mobile phone. Then I will click on the name. After that it will automatically get connected.

What according to you makes you a good candidate for customer service or technical support job? | I am a fast learner. Moreover, I am considerable in technical skills which makes me suitable candidate for technical supplrt job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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