Subject: Tech Support Candidate - Mansa Maurya
From: Mansa Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 08:03:00 -0500

| | Tech Support Test

Name | Mansa Maurya
E-mail | [email-masked]
Phone Number | (91) 9466889960
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Yamunanagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I am closing all tab then I will check my internet connection and then after I will open the browser and after then I am opening the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On the bluetooth in our phone and switch on the bluetooth speaker
2. I am check the connection in my ph to connect the bluetooth.
3. Then I am pair the device.

What according to you makes you a good candidate for customer service or technical support job? | I am believe in myself. And I am very punctual and I able to handle the customer with skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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