Subject: Arabic Language Test - Siddeg Abdelbagi
From: Siddeg Abdelbagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 07:46:28 -0500

| | Foreign Language Screening Test

Name | Siddeg Abdelbagi     /  (0091) 9121585963    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

عزيزي العميل نحن نعتذر على التاخير الذي حصل لاسباب فنيه ولكن تاكد ان مشكلتك سوف تحل في اقرب وقت

شكرا

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

عزيزي العميل
نحن نعتذر على ما بدر من موظفنا سوف نحاول حل مشكلتك في اقرب وقت ممكن

شكرا

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