Subject: Fwd: English agents working shift
From: Pritish Nandi <[email-masked]>
To: ashish dabral <[email-masked]>
Date: Fri, 26 Feb 2021 05:32:58 -0700 (MST)

From: "Pritish Nandi" <[email-masked]> 
To: "Sara Aknooni, SRAK" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "saurabh" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Friday, February 26, 2021 6:02:42 PM 
Subject: Re: English agents working shift 

Hi Sara, 

PFB the shift timings decided for the APAC and EMEA shift agents. 

Name 	Region 	Brand 	IST 	CET 	Local Time 
Anupam 	APAC 	Enterprise 	5.30 AM 	1.00 AM 	11.00 AM 
Modassir 	US 	Enterprise 	9.00 PM 	4.30 PM 	10.30 AM 
Dipanshu 	EMEA 	Enterprise 	12.30 PM 	8.00 AM 	8.00 AM 
Deepak 	TBD 	Gaming 	TBD 	TBD 	TBD 

These changes will be reflected in the next Roster. 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Sara Aknooni, SRAK" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "saurabh" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Thursday, February 25, 2021 8:52:27 PM 
Subject: Re: English agents working shift 

Hi Sara, 

I will check with Saurabh on that and come back to you. 

Regards, 
Pritish 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "saurabh" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Thursday, February 25, 2021 8:05:34 PM 
Subject: English agents working shift 

Hi Pritish, 

Thank you for arranging the meetings today. 

We agreed that Modassir would be the best matched for the US shift. 

Deepak should be working in EMEA and I think either Anupam or Dipanshu should work in APAC shift. 

My question is what time would be the best if we need to share the APAC agent with either EMEA or West Coast? 

	

Best regards ​​ 

Sara Aknooni 
Project Manager 

Global Support and Service 
+45 4470 0124 

+45 7131 4960 

	

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