Subject: New Reply Received - Re: From LESMILLS China
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 10:28:56 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Re: From LESMILLS China  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Thank you, yes its resolved and you've been most helpful :) </div>
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Ron Tsui<br>
Assistant Director of Spa &amp; Wellness<br>
The Landmark Mandarin Oriental </div>
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<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 26, 2021 6:19:35 PM<br>
<b>To:</b> Ron Tsui &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;; Ivy Tsang &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Re: From LESMILLS China
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<span style="color:White"> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a>
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Hi Ron,</div>
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<div dir="ltr">Thank you for your reply.</div>
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<div dir="ltr">We are happy to hear that your Virtual is working fine right now.</div>
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<div dir="ltr">Regarding your Virtual programs it is the best to contact your Customer Experience Manager Julie Zhu ([email-masked]), and she will be happy to answer all your questions.</div>
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<div dir="ltr">​We will close this ticket for now. However, you can always contact us if you need our assistance.</div>
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<div dir="ltr">​Best regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4329" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4329</a>
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<blockquote class="x_freshdesk_quote">On Fri, 26 Feb at 6:59 PM <span class="x_separator">
, Ron Tsui &lt;[email-masked]&gt; wrote:
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<div class="x_MsoNormal">Thank you that is most helpful, we are logged in now and starting to download content.</div>
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<div class="x_MsoNormal">Dear Julie,</div>
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<div class="x_MsoNormal">There’s only 4 program available to download and Barre is missing, please kindly advise.</div>
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<div class="x_MsoNormal">Best</div>
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<div>From: Les Mills International &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, February 26, 2021 12:48 PM<br>
<b>To:</b> Ron Tsui &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]; Ivy Tsang &lt;[email-masked]&gt;; Ron Tsui &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Re: From LESMILLS China</div>
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<b><span style='font-size:9.0pt; font-family:"Helvetica",sans-serif; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:9.0pt; font-family:"Helvetica",sans-serif; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Hi Ron,</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Thanks for letting us know.  This message will appear when the App is either deleted, or you're trying to login on a separate iPad and there's no studio available.  If the
 App has been deleted please follow the steps in the article below to remove the iPad from it's connection to the Scheduler, so that it returns to the login screen.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'><a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084192-i-m-seeing-the-error-message-looks-like-there-are-no-studios-that-can-be-registered-to-the-account-r" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000084192-i-m-seeing-the-error-message-looks-like-there-are-no-studios-that-can-be-registered-to-the-account-r</a></span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Let us know how you get on.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Charlotte<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4329" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4329</a></span></div>
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<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>On Fri, 26 Feb at 4:50 PM
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for  sharing the screen, let me check and reply you again.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<span style="font-size:10.5pt">Regards, </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu</span></b><b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills
</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>China</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'> |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU" style="">@lesmills.com</span></a></span><span style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'><br>
</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com" rel="noreferrer"><span lang="EN-AU" style="">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2021年2月26日 11:35<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Help Les Mills Virtual &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Ivy Tsang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> Re: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Ron Tsui<br>
Assistant Director of Spa &amp; Wellness<br>
The Landmark Mandarin Oriental </span></div>
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<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>From:</span><span style="color:black"> Ron Tsui<br>
<b>Sent:</b> Friday, February 26, 2021 11:18:50 AM<br>
<b>To:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ivy Tsang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Hi Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">I can login on my computer over the link <a href="https://uk.lesmillsvirtual.com/virtual/login" rel="noreferrer">
https://uk.lesmillsvirtual.com/virtual/login</a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 25, 2021 4:20 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"Microsoft JhengHei",sans-serif'>转发</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Please see attached for countersigned contact, and also refer to below email for the password.
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<span style="font-size:10.5pt">Please do not hesitate to contact me if you need an assistance.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Regards, </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1092" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Julie Zhu
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<b>发送时间:</b> 2020年12月15日 16:50<br>
<b>收件人:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> 回复: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">I have use these the below details to log in, and it went through. (please see attached) Could you please try again?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<strong><span style='font-size:10.0pt; font-family:"Helvetica Neue"; font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></strong><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.5pt; font-family:"Helvetica Neue"'>Ron1111#</span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年12月15日 12:19<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thank you for this. We have just tried to log in again to try out the class schedule function but it said email invalid, may I know if it’s due to expiration of the trial time?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<strong><span style='font-size:10.0pt; font-family:"Helvetica Neue"'><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-weight:normal">[email-masked]</span></a></span></strong><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.5pt; font-family:"Helvetica Neue"'>Ron1111#</span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">At the mean time we are pushing our Finance team for the final sign off on the contract (Do apologies for the inefficiency as hotel does vet each clause every strictly for legal liability issues)
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, December 14, 2020 4:18 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">It is been a while since we talked last time, however, I did not forget you, attached is the handbook for setting up the scheduler for your reference.
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1090" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年11月19日 13:45<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thank you so much Julie, will revert back soonest.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 19, 2020 1:34 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for your email. We have updated the contract to reflect your concerns, however, we have maintain certain clauses:</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">1)</span><span style='font-size:7.0pt; font-family:"Times New Roman",serif'>      
</span><span style="font-size:10.5pt">We have deleted clause 6-8</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">2)</span><span style='font-size:7.0pt; font-family:"Times New Roman",serif'>      
</span><span style="font-size:10.5pt">We have updated clause 18 to add </span><span style="font-size:10.5pt; font-family:DengXian">“</span><span style="font-size:10.5pt">prior your approval”</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span><span style="font-size:10.5pt">Clause 21: we have to maintain this clause, as according to our finance department, you should pay our invoices on time. And it is normal practice to charge interests on overdue invoices.
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</span><span style="font-size:10.5pt">Clauses 30: yes, it is public and 3<sup>rd</sup> party insurance</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span><span style="font-size:10.5pt">Clause 35: we have updated to “inclusive of all any taxes”.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Please review again, if there is no further questions, please sign and email back to us.
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年11月6日 10:21<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please see comments from Hotel side regarding the contract, appreciate any flexibility on some of the terms.
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<div class="x_MsoNormal">Thanks again for the assistance and patience (Hotel are usually more thorough and careful with contracts)
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<b>From:</b> Ron Tsui <br>
<b>Sent:</b> Friday, November 6, 2020 10:05 AM<br>
<b>To:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thanks Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Let me try to figure it out today with our IT team. <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">On a side note Hotel legal have a few comments on the contract which I’ll send through today for discussion.
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<div class="x_MsoNormal">Thanks again for the assistance, once everything is ready we can focus on marketing and promote this collaboration.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Ron <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 5, 2020 5:00 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'>?Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">I tried to use the user name and password to log in and it is worked. I have done the initial set up for you with a new password</span><span style="font-size:10.5pt; font-family:DengXian">：</span><b><span style="font-size:10.5pt">Ron1111#</span></b><span style="font-size:10.5pt">
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年11月5日 15:25<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> Re: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:#212121'>Yes I did, followed exactly the YouTube instruction also. </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Ron Tsui<br>
Spa Business Development Manager <br>
The Landmark Mandarin Oriental </span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, November 5, 2020 3:05:14 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> </span><span style='font-family:"MS Gothic"; color:black'>回复</span><span style="color:black">: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年11月5日 14:50<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Below user name and password is given to me, but it does not work, it shows login fail.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<strong><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Username:
<a href="mailto:[email-masked]" rel="noreferrer"><span style="font-weight:normal">[email-masked]</span></a></span></strong><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'><br>
<strong><span style='font-family:"Helvetica Neue"'>Password: Tp0#Ko4ARI0Y</span></strong></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please advise<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, November 5, 2020 2:26 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Your Virtual APP account has been set up. you will receive an email to instruct you what to do next. The email will include:</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-GB" style="font-size:10.5pt">Username</span><span lang="EN-GB" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-GB" style="font-size:10.5pt">Temporary Password
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<span lang="EN-GB" style="font-size:10.5pt">Pairing Key</span><span lang="EN-GB" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-GB" style="font-size:10.5pt">Instructions on what to do first</span><span lang="EN-GB" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-GB" style="font-size:10.5pt">A link to the Virtual Scheduler and</span><span lang="EN-GB" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-GB" style="font-size:10.5pt">Instructions on how to download the APP</span><span lang="EN-GB" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Attached are the installation manual which will help you to connect with the APP and the contents. Please do not contact me if you have any questions.
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<span style="font-size:10.5pt">Regards, </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1084" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>发送时间:</b> 2020年11月5日 9:11<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please kindly let me know when and how we can proceed with the trial test today.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a id="OWAAM6C669CC89C574455B2A9CEE8D6D65A5E" href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Group - LMHKG - IT&amp;T</span></a> could you please assist to
 set up projector and Ipad in gym today please?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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Best<span style='font-size:10.0pt; font-family:"Helvetica Neue"'> </span>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Ron Tsui <br>
<b>Sent:</b> Wednesday, November 4, 2020 6:26 PM<br>
<b>To:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">OK Yes please use my name and email in that case.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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Address is correct, we are on the 5/F floor<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 4, 2020 6:22 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:9.0pt; font-family:"Helvetica",sans-serif; color:black'> </span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.0pt">Hi Ron, </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<span style="font-size:10.0pt">For the name, we actually need to enter a real person’s name, as he/she will be the administrator to download the contents.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">I will suggest that to set up you as the administrator, and your email well be set as administrator’s email.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">For the address, it will be a physical address (the address to install the virtual, I assume it will be your hotel address,
<b><span style="color:black">The Landmark Mandarin Oriental, 15 Queens Road Central). Just want to confirm this is the right address to install the Virtual, and if it is correct, what level will be the fitness center on?</span></b></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-size:10.0pt; color:black">Regards</span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1083" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>发送时间:</b> 2020年11月4日 15:17<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please see below highlighted<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 4, 2020 2:51 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Sure, I will proceed to start the trial.
<b>Please make sure the iPad you have reach the standard as stated in the attachment</b>. Otherwise, we could no install Virtual successfully.
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<span style="font-size:10.5pt">We also need to set up an administrator for the Virtual account, we need below info:</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt; color:black; background:yellow">First Name: The Oriental Spa         
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<span style="font-size:10.5pt; color:black; background:yellow">Last Name: The Oriental Spa</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt; color:black; background:yellow">Mobile phone: 21320011</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt; color:black; background:yellow">Email address:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt; color:black; background:yellow">Exact address for install the virtual:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1082" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>发送时间:</b> 2020年11月4日 11:43<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>抄送:</b> Michael Rosario &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Group - LMHKG - IT&amp;T &lt;<a href="mailto:Group-LMHKG-IT&amp;[email-masked]" rel="noreferrer">Group-LMHKG-IT&amp;[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Hi Julie <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Can we arrange for a test for today or tomorrow? Just to make sure our equipment are supported.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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Best<span style='font-size:10.0pt; font-family:"Helvetica Neue"'> </span>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, October 30, 2020 4:36 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:9.0pt; font-family:"Helvetica",sans-serif; color:black'> </span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal" align="center" style="text-align:center; background:#8B6F4E">
<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Please see attached revised signed version for your record.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">I will tried to set up for testing on Monday. Normally, we can start the testing after receiving  both signed copy, however, I will do it on Monday anyway.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1081" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年10月29日 13:31<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Could you send me the contract in PDF file so I can print out for final sign off? The word document that you’ve sent me contain all the edit notes in it.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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Best<span style='font-size:10.0pt; font-family:"Helvetica Neue"'> </span>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 21, 2020 2:38 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:white'> Cyber Security Reminder: Please use caution – message originated outside of Mandarin Oriental. Forward suspicious email to:
</span></b><b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:white">[email-masked]</span></a></span></b><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<div class="x_MsoNormal">Hi Ron,<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please see attached revised contract and your question 1 and 2 is fixed in this version. Please review and sign once you have agree with it and email back to me, I will counter sign and flip back to you.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">3) For terms number 25- could you elaborate on what public performance rights we need to obtain?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Regarding to our lawyer, you Hotel may have obtain this license already. This is the license for the rights to play BGM (background music) and it is can be easily obtain from Music Society. I am sure Mandarin Oriental play music at
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<div class="x_MsoNormal">4) Could we run a quick test and ensure that our hardware are compatible and make sure we are able to play it? (Last thing we want is to sign a contract and realized that we nee new hardware for it)<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please see the attached AV requirement, once you have the iPad ready, we could start the trial.
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年10月21日 10:43<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Just ran by our Finance team and we have a few things we want to clarified:<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<li class="x_xxmsolistparagraph" style="">For termination would Lesmills be able to amend it to 30 days’ notice instead of 60? For contract that exceed 30 days termination period it needs to be further vetted by our global head office which will delay our desire
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<li class="x_xxmsolistparagraph" style="">Billing start date is written Dec 2022, is that a typo? Should it be the same as launch date which is Jan 2021?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<li class="x_xxmsolistparagraph" style="">For terms number 25- could you elaborate on what public performance rights we need to obtain?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<li class="x_xxmsolistparagraph" style="">Could we run a quick test and ensure that our hardware are compatible and make sure we are able to play it? (Last thing we want is to sign a contract and realized that we nee new hardware for it)<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thank you and looking forward to hearing from you<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, October 15, 2020 3:18 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks again for your business. Attached is the contract for your reference.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Please sign at front page, and email back to me at your earliest convenience.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年10月13日 18:08<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">We’ve just got approval for the proposal and will proceed to raise request for payment from Finance. Is there any contract that needed to be signed on your side? We are targeting to launch this on Jan 2021.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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Best<span style='font-size:10.0pt; font-family:"Helvetica Neue"'> </span>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, October 9, 2020 10:09 AM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for the updates.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年10月2日 10:50<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Happy Mid Autumn Festival and National day! <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">We are in the final stage of Senior hotel management signing off my business proposal, once I’ve got it signed off we can proceed to payment.
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, September 10, 2020 4:36 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Please see attached quotation for your request.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">In regarding to the marketing collaboration to strengthen the relationship between both parties. Could you please updates me if you could announce the collaboration on your webpage and social media; or
 any other forms of collaboration which we could do?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年9月10日 14:55<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Company Name: HKL (Landmark Hotel) Limited<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thanks!<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 10, 2020 2:14 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for your reply, to do up a quotation, I need to enter your company full name and full address, could you please provide?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"><span style="font-size:1.0pt; font-family:DengXian; text-decoration:none"><img width="600" height="150" id="x__x0000_i1076" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMjYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.eTrRthLCGDe6uw5DoV6Iq0TzI3iXtnfZ9cvltfripiE" style="width:6.25in; height:1.5625in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年9月10日 12:30<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LESMILLS China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Let’s do Combat, CX, Balance, Barre and Pump.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 10, 2020 12:12 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LESMILLS China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron</span><span style="font-size:10.5pt; font-family:DengXian">，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for your promptly reply, could you please let me know which 5 programs would you like to select? I highly recommend LESMILLS BARRE, which is very elegant and suitable for female customers.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Could you please also provide your company name and address for the quotation?
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年9月10日 11:42<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thank you and that’s great news. Would you be able to send me the quotation for this and I can propose to the hotel senior management for approval?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 9, 2020 11:48 AM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Thanks for your interests in LesMills, and sorry for the late reply. I actually applied for the discount for you and I just got reply by our CEO that we could offer 50% discount only for you to take Virtual
 in your fitness center in the hotel. The five package will be reduced from USD 4,200/ year to USD 2,100/year.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">In Regarding to the in room fitness, we could offer LMOD (LM on demand APP) for your customers, here is the link for your information:<span style="color:#4472C4">
<a href="https://watch.lesmillsondemand.com/browse" rel="noreferrer">
https://watch.lesmillsondemand.com/browse</a>.</span></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">If you are interested, we could talk further for the details such as volume and price.  </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Looking forward to hearing from you soon.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:DengXian">发件人:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>发送时间:</b> 2020年8月27日 16:09<br>
<b>收件人:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>主题:</b> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">We’ve been approach by numbers of In-room fitness solutions like Kara Smart Fitness with their interactive Mirrors, and other fitness on demand apps.
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<div class="x_MsoNormal">I myself am a huge fan of Lesmills and used to teach a few programs so I’m really hoping I can push for LM to be in the Landmark Mandarin Oriental- Any promotions or offer you have would be much appreciated.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Ron Tsui <br>
<b>Sent:</b> Thursday, August 27, 2020 4:07 PM<br>
<b>To:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Thank you for reaching out and my sincerely apologies for not getting back to you until now, it had all been so crazy with what’s going on and we’ve closed the Spa twice since we spoke due to government response to the pandemic.
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<div class="x_MsoNormal">We’ve reviewed the quotation for the 5-program package but it is way above our budget for just streaming at the Spa Fitness Center for a occasional use from our members (Talking about literally once a week).<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">However, because of what is going on, there had been a substantial amount of demand for In-(hotel)room fitness. I am actually looking for the opportunity to purchase LMOD so it can be stream at all rooms for our guests.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Could you remind me what the price was again for the 5 program package? (Combat, CX, Sh’bam/Jam, Balance, Grit)<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 24, 2020 3:47 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron</span><span style='font-size:10.5pt; font-family:"MS Mincho"'>，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">It is been a while since we chat last time, may I ask if there is any updates on the marketing collaboration?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-family:"Microsoft JhengHei",sans-serif'>发</span></b><b><span style='font-family:"PMingLiU",serif'>件人</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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</span><b><span style='font-family:"Microsoft JhengHei",sans-serif'>发</span></b><b><span style='font-family:"PMingLiU",serif'>送</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>时间</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian">
 2020</span><span style='font-family:"MS Mincho"'>年</span><span style="font-family:DengXian">5</span><span style='font-family:"MS Mincho"'>月</span><span style="font-family:DengXian">14</span><span style='font-family:"MS Mincho"'>日</span><span style="font-family:DengXian">
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</span><b><span style='font-family:"MS Mincho"'>收件人</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>主</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>题</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Was a pleasure speaking to you a couple of days ago- apologies for the late reply, had been hetic these 2 days.
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<div class="x_MsoNormal">Further to our conversation, let me check with head office and get back to you on what we can do in terms of marketing collaboration.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 12, 2020 4:06 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">I try to called the number you provided
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style='font-family:"Microsoft JhengHei",sans-serif'>发</span></b><b><span style='font-family:"PMingLiU",serif'>件人</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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</span><b><span style='font-family:"Microsoft JhengHei",sans-serif'>发</span></b><b><span style='font-family:"PMingLiU",serif'>送</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>时间</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian">
 2020</span><span style='font-family:"MS Mincho"'>年</span><span style="font-family:DengXian">5</span><span style='font-family:"MS Mincho"'>月</span><span style="font-family:DengXian">12</span><span style='font-family:"MS Mincho"'>日</span><span style="font-family:DengXian">
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</span><b><span style='font-family:"MS Mincho"'>收件人</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>主</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>题</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Hi Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Couldn’t find you on whatsapp, could  you try call me at +852 5195905 please?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 12, 2020 3:51 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.5pt">Whats App is fine, my number 15021570380.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
</span></b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>| Business Development Director</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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</span><b><span style='font-family:"Microsoft JhengHei",sans-serif'>发</span></b><b><span style='font-family:"PMingLiU",serif'>送</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>时间</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian">
 2020</span><span style='font-family:"MS Mincho"'>年</span><span style="font-family:DengXian">5</span><span style='font-family:"MS Mincho"'>月</span><span style="font-family:DengXian">12</span><span style='font-family:"MS Mincho"'>日</span><span style="font-family:DengXian">
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</span><b><span style='font-family:"MS Mincho"'>收件人</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>主</span></b><b><span style='font-family:"Microsoft JhengHei",sans-serif'>题</span></b><b><span style="font-family:DengXian">:</span></b><span style="font-family:DengXian"> Re: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:#212121'>Hi Julie</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:#212121'>I don't have We Chat, can we do Microsoft teams, Zoom or WhatsApp call?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"; color:black'>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Ron Tsui<br>
Spa Business Development Manager <br>
The Landmark Mandarin Oriental </span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, May 12, 2020 3:45:25 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> </span><span style='font-family:"MS Gothic"; color:black'>回复</span><span style="color:black">: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">Hi Ron</span><span style='font-size:10.0pt; font-family:"MS Mincho"'>，</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">4 PM is fine. My number is 15021570380. Or if you use WeChat, my ID is also my phone number.</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">Thanks </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b><span style="font-family:SimSun">发</span></b><b><span style='font-family:"PMingLiU",serif'>件人</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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</span><b><span style="font-family:SimSun">发</span></b><b><span style='font-family:"PMingLiU",serif'>送</span></b><b><span style="font-family:SimSun">时间</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'>
 2020</span><span style='font-family:"MS Mincho"'>年</span><span style='font-family:"Helvetica Neue"'>5</span><span style='font-family:"MS Mincho"'>月</span><span style='font-family:"Helvetica Neue"'>12</span><span style='font-family:"MS Mincho"'>日</span><span style='font-family:"Helvetica Neue"'>
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</span><b><span style='font-family:"MS Mincho"'>收件人</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Denny Zhou &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>抄送</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Jane Jiang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Brooke Jin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>主</span></b><b><span style="font-family:SimSun">题</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Hi Julie <span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Great, we are the Landmark Mandarin Oriental located in Hong Kong.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Would you be able to have a quick chat now or at 4:00PM?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Ron<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 12, 2020 3:17 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Denny Zhou &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Jane Jiang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Brooke Jin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> <span style='font-family:"MS Gothic"'>回复</span>: From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">Hi Ron,</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">Sorry about the confusion. To clarify, Denny is responsible for Mainland China, I am responsible for HK and Taiwan business.
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<span style="font-size:10.0pt">If your enquiry is for hotels in mainland China, Denny will follow up. Otherwise, I will follow up for hotels in HK.
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<span style="font-size:10.0pt">Hope this answer your question. Please advise which location are you interested?</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style="font-size:10.0pt">Thanks </span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Julie Zhu
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Les Mills China |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">julie.zhu<span lang="EN-AU">@lesmills.com</span></a><span style="color:black"><br>
</span></span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Tel +86 21 6366 6816 |
</span><span style='font-size:7.5pt; font-family:"Arial",sans-serif'><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU">www.lesmills.com</span></a></span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 20023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<a href="https://watch.lesmillsondemand.com/browse" target="_blank" rel="noreferrer"><span style='font-size:1.0pt; font-family:"Helvetica Neue"; text-decoration:none'><img width="650" height="160" id="x__x0000_i1069" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwODY0NDAwMzEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.1XP7ymYuKqxCiMhvAepDlrsWjlXjjPC7-yOwmKD_fAU" style="width:6.7708in; height:1.6666in"></span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'></span>
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<b><span style="font-family:SimSun">发</span></b><b><span style='font-family:"PMingLiU",serif'>件人</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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</span><b><span style="font-family:SimSun">发</span></b><b><span style='font-family:"PMingLiU",serif'>送</span></b><b><span style="font-family:SimSun">时间</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'>
 2020</span><span style='font-family:"MS Mincho"'>年</span><span style='font-family:"Helvetica Neue"'>5</span><span style='font-family:"MS Mincho"'>月</span><span style='font-family:"Helvetica Neue"'>12</span><span style='font-family:"MS Mincho"'>日</span><span style='font-family:"Helvetica Neue"'>
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</span><b><span style='font-family:"MS Mincho"'>收件人</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Denny Zhou &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Julie Zhu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>抄送</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> Jane Jiang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Brooke Jin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
</span><b><span style='font-family:"MS Mincho"'>主</span></b><b><span style="font-family:SimSun">题</span></b><b><span style='font-family:"Helvetica Neue"'>:</span></b><span style='font-family:"Helvetica Neue"'> RE: From LesMills China</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Dear Denny and Julie<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Both of you are reaching out to me separately and I’ve spoke to Rich from UK, could we please establish whom I should contact moving forward?<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Further to my conversation to Rich, I am looking for a quotation for 5 program package for On demand so we can stream in our Hotel Fitness Centre.<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal">Please let me know- it’s getting rather confusing<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<b>From:</b> Denny Zhou &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 12, 2020 1:39 PM<br>
<b>To:</b> Ron Tsui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Jane Jiang &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Brooke Jin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> From LesMills China<span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Hi, Ron,</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>Hope this find can find you.</span></div>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>This is Denny from LesMills China, we heard about your interest in implementing LesMills courses at The Landmark Oriental in Shanghai, which we are surely glad to support,
 we can either meet in Shanghai or jump on a quick call by your convenience for better understanding of your needs..(My mobile number is 86-18717777596)</span></div>
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Denny</span></div>
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<b><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'>Denny Zhou</span></b><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Customer Experience Director | China</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<u><span style='font-size:7.5pt; font-family:"Helvetica Neue"; color:#0563C1'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u><span lang="EN-AU" style="font-size:7.5pt; color:gray"><br>
</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>tel  +86 21 6366 6816  ext 618  | mobile: +86 1871 7777 596<br>
</span><a href="http://www.lesmills.com/" rel="noreferrer"><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:#954F72'>www.lesmills.com</span></a><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span style='font-size:7.5pt; font-family:"MS Mincho"; color:gray'>上海黄浦区蒙自路</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>763</span><span style='font-size:7.5pt; font-family:"MS Mincho"; color:gray'>号</span><span style='font-size:7.5pt; font-family:"MS Gothic"; color:gray'>丰盛</span><span style="font-size:7.5pt; font-family:SimSun; color:gray">创</span><span style='font-size:7.5pt; font-family:"PMingLiU",serif; color:gray'>建大</span><span style='font-size:7.5pt; font-family:"MS Mincho"; color:gray'>厦</span><span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>2003</span><span style='font-size:7.5pt; font-family:"MS Mincho"; color:gray'>室</span><span style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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<span lang="EN-AU" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:gray'>Add: Room 2003, Hongkong Prosperity Tower, 763 Mengzi Road, Shanghai, China, 200023</span><span lang="EN-AU" style='font-size:10.0pt; font-family:"Helvetica Neue"'>
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