Subject: Tech Support Candidate - Ajay Choudhary
From: Ajay Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Feb 2021 07:21:11 -0500

| | Tech Support Test

Name | Ajay Choudhary
E-mail | [email-masked]
Phone Number | (273007) 8318268690
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gorakhpur UP
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sagenext Infotech Pvt Ltd | Server Support Engineer | 30/10/2018 | 14k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There could be many causes like Internet connection issue, Proxy server, firewall, restrict sites etc.
So first of all check the computer that it's working fine or not then go for the internet connection and ao on...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn Bluetooth on
2. Press the button for pairing
3. Go to Bluetooth option through setting and turn Bluetooth on.
4. See the device name, Refresh if not displaying the name.
5. Click on name and pair.

What according to you makes you a good candidate for customer service or technical support job? | I have knowledge, skills and communication which is most important thing in providing services, Besides I have work experience which makes me better.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |