Subject: Tech Support Candidate - Suraj Jat
From: Suraj Jat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Feb 2021 06:14:35 -0500

| | Tech Support Test

Name | Suraj Jat
E-mail | [email-masked]
Phone Number | (303706) 6378630703
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hatoj Jaipur Rajasthan
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Network & System Engineer | NA | 22000
Previous Employer 1 | Wipro | Network & System Support | 31-06-2020 | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am reset all cookies and restart browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First start the Bluetooth speaker then go your mobile setting and on Bluetooth or scan available devices. Click Bluetooth speaker's Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | Provide Fast and good services
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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