Subject: Tech Support Candidate - Deepak Gupta
From: Deepak Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Feb 2021 02:23:38 -0500

| | Tech Support Test

Name | Deepak Gupta
E-mail | [email-masked]
Phone Number | (0129) 8860609855
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rawal institutions | It manager | 31st Jan 2021 | 42800
Previous Employer 1 | SRS ltd | Executive | 16 dec 2010 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly read the error carefully that what is the actual problem in the website it's from user end or another Brodcast issue.after rond the actual problem we resolve the same accordingly.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start the bluetooth device and find the device name in mobile phone click the name of the bluetooth device and entre password if required and connect.
What according to you makes you a good candidate for customer service or technical support job? | I am hardworking and complete my work in fix time frame with full of energy
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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